Journey to Improvement | Developed by Aamer Ahmed
Examples of Tactics Implemented by Aamer Ahmed
National Presentations
National Presentations by Aamer
The PX Playbook: Improving Patient Experience Through Segmentation and Design Thinking | Beryl Institute Conference 2023 [Podium]
The PX Playbook: Improving Patient Experience Through Segmentation | Plane Tree National Conference 2022 [Podium]
Improving the Patient Experience: An Equity-Informed Approach | NRC National Summit 2022 [Podium]
Assuring that PFACs Truly Drive Innovation | Patient Experience Symposium 2022 [Podium]
Improving Patient Experience with Design Thinking | Beryl Institute Conference 2019 [Podium]
A Data Driven Lean Approach to Segmenting PX | World Congress Summit 2018 [Podium]
Petal to the Metal: Improving Patient Experience in 60 Days | Cleveland Clinic Empathy & Innovation Summit 2018 [Podium]
The 60 Day Rapid Improvement Cycle | Stanford Health Lean Conference 2017 [Poster]
Diagnosing Patient Experience: A Data-Driven Approach to Improving CGCAHPS through ICD-10 Analysis | Vizient National Conference 2016 [Poster]